Terms & Conditions
Effective Date: 21 March 2026
These Terms & Conditions (“Terms”) govern your use of the website https://flysupportdesk.com and services provided by Fly Support Desk, operated by Fly Support Travels LLC.
By accessing our website or purchasing our services, you agree to these Terms.
1. Nature of Service
Fly Support Desk is an independent travel assistance service provider.
We offer:
- Flight booking assistance
- Reservation modifications
- Cancellation support
- General travel-related assistance
We are not an airline and not affiliated with any airline or travel provider.
2. User Responsibility
By using our services, you agree:
- To provide accurate and complete information
- To review airline terms before confirming bookings
- That you are authorized to make payments using your method
We are not responsible for errors caused by incorrect information provided by users.
3. Pricing & Payments
- All prices are displayed in applicable currency
- Payments must be made in full before service execution
- We reserve the right to modify pricing at any time
All payments are processed securely via third-party payment gateways.
4. Service Fees
- Our service fees are separate from airline charges
- Service fees are non-refundable once the service is initiated
5. Airline & Third-Party Policies
All bookings, cancellations, and refunds are subject to:
- Airline fare rules
- Third-party provider policies
Fly Support Desk does not control airline decisions, including:
- Refund approvals
- Schedule changes
- Flight cancellations
6. Cancellations & Refunds
- Refunds are governed by our Refund Policy
- Airline refunds (if applicable) are processed as per airline rules
- Service fees are non-refundable
7. No Guarantee
We do not guarantee:
- Ticket availability
- Price accuracy at all times
- Successful booking or modification
- Airline approval of refunds or changes
8. Limitation of Liability
Fly Support Travels LLC shall not be liable for:
- Airline delays, cancellations, or rescheduling
- Losses due to missed flights or incorrect bookings
- Indirect or consequential damages
Our liability is limited to the amount paid for our service fees.
9. Chargebacks & Disputes
By using our services, you agree:
- To contact us before initiating any dispute
- Not to file unjustified chargebacks
We reserve the right to:
- Contest chargebacks with evidence
- Suspend services for disputed transactions
10. Intellectual Property
All content on flysupportdesk.com (text, design, branding) is the property of Fly Support Travels LLC and may not be copied or reused without permission.
11. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to disrupt or hack the website
- Misuse services or provide false information
12. Third-Party Links
We may provide links to third-party websites.
We are not responsible for their content, policies, or services.
13. Termination of Service
We reserve the right to:
- Refuse or cancel services at our discretion
- Terminate access for violation of these Terms
14. Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Indiana, USA.
15. Changes to Terms
We may update these Terms at any time. Continued use of the website means acceptance of updated Terms.
16. Contact Information
Fly Support Desk
Operated by Fly Support Travels LLC
📍 2801 W Morris St
Indianapolis, IN 46221
USA
📞 +1 (574) 298-8479
📧 care@flysupportdesk.com
🌐 https://flysupportdesk.com